Terms & Conditions
Diava Restaurant
Last updated: 14/07/2026
These Terms & Conditions govern the use of the website of Diava Restaurant, as well as reservations, enquiries, restaurant services, private dining, events and other services offered by Diava Restaurant.
By using our website, making a reservation, submitting an enquiry or using our services, you agree to these Terms & Conditions.
1. Who we are
ΜΟΝΟΡΑΤΙΑ RΕSΟRΤ ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.Trading as: Diava RestaurantAddress: Ano Pedina, Zagori, GreeceEmail: info@diavarestaurant.comPhone: + 30 265 307 1116
Please confirm the exact legal entity before publishing.
2. Website use
The website is provided for information, communication and reservation purposes.
You agree to use the website lawfully and not to misuse, copy, damage, interfere with or attempt unauthorised access to any part of the website, its systems or its content.
All website content, including text, images, design, graphics, logos, menus and branding, belongs to Diava Restaurant or its licensors, unless otherwise stated. It may not be copied, reproduced, distributed or used commercially without prior written permission.
3. Website information
We make reasonable efforts to keep the information on our website accurate and up to date. However, descriptions, images, menus, prices, opening hours, availability and services may change.
Images are indicative and may not represent every dish, setup, table arrangement or service format.
Menus, ingredients, prices, opening hours, service days and availability may vary depending on season, supplier availability, events, operational requirements or other circumstances.
4. Reservations
Reservations may be made through our website, reservation system, email, telephone or other authorised channels.
A reservation is confirmed only when you receive confirmation from Diava Restaurant or from the authorised reservation system.
Guests are responsible for checking reservation details, including date, time, number of guests, contact details, special requests and cancellation conditions.
Special requests are subject to availability and are not guaranteed unless confirmed in writing.
5. Changes, cancellations and no-shows
If you need to change or cancel a reservation, please contact us as early as possible.
Diava Restaurant may apply cancellation, no-show, deposit or prepayment terms for certain reservations, private dining arrangements, events, group bookings, special menus or peak periods.
Where specific cancellation or payment terms are provided at the time of booking or in a written confirmation, those specific terms shall apply.
If a guest does not arrive for a confirmed reservation without notice, Diava Restaurant may release the table and may apply any applicable no-show or cancellation charge where agreed in advance.
6. Deposits, prepayments and payments
For certain reservations, group bookings, events, private dining, special menus or peak dates, Diava Restaurant may request a deposit, card guarantee, partial prepayment or full prepayment.
Payment terms will be communicated before confirmation where applicable.
If payment is not completed when required, Diava Restaurant may cancel the reservation or release the table without liability.
7. Prices, taxes and service charges
Prices are quoted in euros unless otherwise stated.
Menus, prices, taxes, service charges and available items may change without prior notice.
Unless otherwise stated, prices may exclude optional extras, drinks, special arrangements, private event services, transportation or third-party services.
8. Allergies and dietary requirements
Guests must inform Diava Restaurant in advance of any food allergies, intolerances or dietary restrictions.
We will make reasonable efforts to accommodate dietary requests, but we cannot guarantee the complete absence of allergens or cross-contamination.
Guests with severe allergies should contact us before making a reservation.
9. Guest conduct
Guests are expected to behave respectfully towards other guests, staff, neighbours and the local community.
Diava Restaurant reserves the right to refuse service, cancel a reservation or ask a guest to leave if the guest behaves in an inappropriate, unsafe, abusive, disruptive or unlawful manner.
Guests may be held responsible for damage, loss, excessive cleaning or costs caused by their conduct or by members of their party.
10. Children and accompanying guests
Children are welcome, subject to availability, reservation type and operational conditions.
Parents or guardians are responsible for the supervision, safety and behaviour of children at all times.
The number of guests must match the confirmed reservation. Additional guests may be accommodated only subject to availability and approval.
11. Private dining, events and group bookings
Private dining, events, group bookings, special menus and exclusive-use arrangements may be subject to separate written terms, including deposit, cancellation, minimum spend, menu selection, timing and service requirements.
Where separate written terms are agreed, those terms shall prevail over the general Terms & Conditions for that specific arrangement.
12. Third-party services and links
The website may contain links to third-party websites or services, including reservation platforms, payment providers, social media platforms, map services or partner services.
Diava Restaurant is not responsible for the content, availability, terms, privacy practices or cookies of third-party websites or services.
When using third-party platforms, their own terms and policies may also apply.
13. Privacy and cookies
Personal data is processed in accordance with our Privacy Policy.
Our website may use cookies and similar technologies in accordance with our Cookie Policy.
By using the website, making a reservation, submitting forms or contacting us, you acknowledge that personal data may be processed for the relevant purposes.
14. Limitation of liability
To the maximum extent permitted by law, Diava Restaurant shall not be liable for indirect, incidental or consequential loss arising from use of the website, reservations, third-party services, travel disruption, weather conditions, operational changes or circumstances outside its reasonable control.
Nothing in these Terms & Conditions excludes liability where such exclusion is not permitted by law.
15. Force majeure
Diava Restaurant is not responsible for failure or delay in providing services caused by events beyond its reasonable control, including but not limited to extreme weather, natural disasters, road closures, strikes, transport disruption, public health measures, government restrictions, power outages, supplier failure or other force majeure events.
In such cases, Diava Restaurant may offer an alternative date, credit, refund or alternative arrangement depending on the circumstances, availability, applicable law and any specific booking terms.
16. Changes to these Terms
Diava Restaurant may update these Terms & Conditions from time to time.
The updated version will be published on this page with a revised “Last updated” date.
By continuing to use the website or services after changes are published, you accept the updated terms.
17. Governing law and jurisdiction
These Terms & Conditions are governed by the laws of Greece.
Any dispute arising from these Terms & Conditions, reservations or services shall be subject to the competent courts of Greece, unless otherwise required by applicable consumer protection law.
18. Contact
For questions about these Terms & Conditions, please contact:
Diava RestaurantAno Pedina, Zagori, GreeceEmail: info@diavarestaurant.comPhone: + 30 265 307 1116
